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CUSTOMER INFORMATION
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Terms and Conditions

1. Reservation requires 20% non refundable deposit.
2. Standard check in time is at 2:00pm and check out will be at 12:00 noon.
3. There is no room charge for one child 7 years or under when sharing accommodation with 2 paying adults & using existing bed.
4. Reservation made under promotion cannot be availed in conjunction with other offers or promotions during the same period.
5. Booking amendment approved by the management is subject to availability and rate difference.

Cancellation Policy

1. 100% full charge of the total room nights’ accommodation for cancellation request made 30 days before the arrival date.
2. For bookings made under special promotions with non refundable labels, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.
3. There are no refunds for early check outs and “no shows”. If the number of guests on reservation is reduced once the reservation is paid it is up to the hotel to determine applicable refunds or penalties.
4.  Forced majeure – cancellation policy applies.

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